The Department of Education is committed to ensuring that all complaints are dealt with in a fair and equitable manner. There are processes and support networks in place to enable you and your child to work through any issues or concerns you may have.
The following four-step procedure is in place to assist parents/carers and school:
1. Discuss the issue with the class teacher
2. Discuss the issue with the Principal or delegate
3. Contact your local education office
4. Independent review.